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thanks to Thomas and sales manager Murat we were able to purchase 2 mdx's 2017 with Advance+entertainment package for my friend and myself. it was pleasure to deal with all. very helpful and professional. we definitely be back to get another one in 3 years.
Everything! They are so professional in what they do. They sit down explain every detail with the customer. I've never had a bad experience their so far.
Good communication. Appreciated getting telephone feedback as the process proceeded. Did not take longer than expected. Will go back there again.
Excellent Service - Quick and thorough; my vehicle was ready within the projected time frame and the analysis on my vehicle was very informative.
Thomas Ng was the sales rep who sold me the car. I had already test drove the TLX at another dealership and I had already done my internet search on TLXs for sale in my area. My interest in the car, once I narrowed down the search to the TLX, was the color and price. Paragon vehicles seem to be very competitively priced and they had a good selection of vehicles. So, I drove an hour to get to Paragon. Thomas moved me through the sales process as quickly as he could. He even drove me to the bank to secure the funds needed to buy the car!! I actually expected to have to come back another day to conclude the sale. But Thomas made it all happen in one afternoon. In all, I was there 3 hours from start to finish. The only reason it was that long was that the car was buried by snow and other cars and it took Thomas almost an hour to get the car out to be inspected.Thomas was very attentive, polite and respectful throughout the process. I am giving him 5 stars for his excellent customer service. Next time I am buying another Acura, I would definitely look to him again.
Cliff Gary and Mark were great to work with thank you good price good service good institution
We have purchased and leased Acura's for over 12 years. Our lease was up on our RDX. Our prior Acura Dealer had dropped the ball too many times. My wife contacted Paragon and we were extremely fortunate to get Thomas. Professional, courteous, timely...........could not have been better. He leased Read More...
Thomas Ng was the sales rep who sold me the car. I had already test drove the TLX at another dealership and I had already done my internet search on TLXs for sale in my area. My interest in the car, once I narrowed down the search to the TLX, was the color and price. Paragon vehicles seem to be v Read More...
the gentleman taking care of me was honest and nice. He told me my wait would be about 90 minutes and it was a little over but fine.
The service agent who helped us ( Michael Delikat ) was so professional in his approach and knowledgeable in the mechanics, very courteous.He listened to our concerns and explain to us want we need and why we need it.
Professional employers,they made me happy in every circumstances making the Acura brand outstanding behind theirs cars.especially Francisco he assisted me like a Acura family member and thereafter Acura service they took care my vehicle with no warrenty due to the high mileage and years with No charge whatsoever with a lot of respect seating in the waiting area with lots food and drinks and coffees.thank you Francisco,thank you Paragon Acura to stand behind your brand cars.see you on the next vehicle purchase.
Professionally employees,they made me happy in every circumstances making the Acura brand outstanding behind theirs cars.Francisco was great to take care my new used purchase.thank you Paragon Acura,see you for my next purchase again.
From the moment I walked in to the time when I left with my new car I was very pleased. My sales agent(s) did a wonderful job. Helping me to complete the forms, answered all questions and concerns that I had and was very thorough with the information he provided
Professionally employees,they made me happy in every circumstances making the Acura brand outstanding behind theirs cars.especially Francisco he assisted me on my Acura purchase like I was a Acura member family and thereafter Acura service they took care my mdx with NO Warrenty due to year and high mileage with NO charge with foods and coffee in the waiting area.thank you Francisco and thank you Paragon Acura to stand behind your cars.see you at next Acura purchase again.
The service was excellent. Though it took longer than expected, the service rep kept me posted. Thw waiting area was warm and comfortable
Alex Mejia, his manager and all the staff I encountered were, courteous, respectful, and knowledgeable. Alex showed me every car I inquired about and answered every question that I asked. He was very patient with me.
The sales person is first and foremost. i felt comfortable with Joe. He kept me informed through the entire process
it was comfortable. friendly setting. I drove in with my old MDX and a short time later drove out with a new 2017 MDX. everything was taken care of. Thanks.
Thomas did a great job by making it possible to give I the best offer/ deal on the trade in. He also works based on your budget and numbers. Thanks Thomas for the deal!!!!!!
The atmosphere was Very welcoming and I would recommend them to someone I know. I appreciate the service I received and would go back.
Good communication skills explained what repairs were done and what repairs are recommended to be done soon and professional manners
Everyone was very nice and helpful and the man who helped me always kept me up to date on the status of my car.
Service representative, Alex Munoz went above and beyond.His willingness to help was exceptional and the service was on time as promised. Paragon Acura in northern Blvd is the place to go.