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Alex Munoz is the best service representative that I ever came across. He is the reason I would definitely come back and recommend Paragon Acura to all my friends.
Excellent customer service, and a nice waiting area with snacks and beverages!
I came in today for service regarding an oil leak. As soon as I arrived, Alex Munoz greeted me and got my vehicle in smoothly. He was clear in asking and answering questions regarding the issues I had and he was able to resolve them in an efficient manner. I was extremely pleased with Alex Munoz and I would recommend anyone to request him for any of your Acura needs. Thanks again Alex!
I've been bringing my car here for years. The service is excellent, fast and they keep you abreast of the progress as you wait.... Alex Munoz is the service rep I have had the pleasure of dealing with for years - he's very helpful and always on top of my car's progress... I only see him because he's the real deal!!!
Great experience at the dealership ,. Tom the salesperson was very professional and worked on getting my the best possible deal for my new car,. Thank you Tom , I will definitely recommend him to family and friends..
If you have any questions or concerns about anything in Paragon Acura, go see Alex. One of the best people in the building and always working with a smile on his face. Good man
Aside from an expected wait, the service was excellent.
My wife and I had the ultimate experience at Paragon Acura, our Sales rep Patrick got us the best deal, his experience and knowledge about the difference options as well as the vehicle was a huge selling point. Ask for Patrick when you shop at Paragon Acura!!!
all i can say Sean from=om Acura did everything he could do to make me happy. he is a real class guy you need 100 Sean
He’s a very nice person. I will refer this dealer to my other friends absolutely. Also, I got a good car due to his help. Thanks a lot.
really nice person! I will refer this dealer to my other friends absolutely. Also, a nice car I got. I was lucky to know him in the process of buying this car.
Great dealership, friendly people, will definitely recommend Thomas to my friends and family. Everything was great, they were on point with everything. Super happy with my vehicle.
This is my second time working with Thomas and I can say for the second time I am happy once again. Quick, easy and professional. I asked him from the getgo not to waste my time because buying/ leasing a vehicle can take hours and hours waiting around but he made sure everything was done before i came in. This was the first time i can say that ive literally been in and out of a dealership and satisfied.
Thomas Ng is one of the best sales persons I have ever worked with. This is my second time leasing a vehicle with him and he has outdone himself this time around.
This is my second time with buying Paragon Acura, Thomas Ng who is so easy to work with and got it done. He was amazing and I would not go to anyone other than Thomas!Thank You
The sales associate, Patrick Cabarcas, was very knowledgeable about the car that I was interested in. He worked with me and I appreciated his honesty and how he shared his feelings and thoughts about the purchase I was considering.
Thomas was very helpful finding the car I wanted, and he went above and beyond to make me and my wife happy. Paragon Acura will always have me as a customer. Thank you Thomas.
We recently had a wonderful service experience at Paragon Acura due to the kindness and professionalism of Service Consultant Mark Caceres. When an independent tire dealer diagnosed the road noise from our 2016 Acura MDX as being caused by tires AND struts, a potentially costly repair, or wheel bearings, which were still under warranty, we researched the problem and decided to get a second opinion from an Acura dealer. We contacted Paragon Acura and were fortunate to have been connected with Mark Caceres, who very kindly and attentively listened to our concerns and told us to bring the car in and ...
I have leased 2 cars from Thomas. He is consistently easy to work with -- fair, transparent, and willing to work within the parameters you care about to achieve a workable deal for both parties. I don't know whether this is his style or whether he sensed it is my style, but he picked up on my desire to come to a fair agreement quickly, without wasting time with showmanship and posturing during the negotiation. He said what he meant, so did I, and we were done in 30 minutes. And he delivered the car to me 2 days later. Seamless, easy, honest.
I been a customer of Paragon Acura for 6 years and have dealt with Thomas Ng for 5 years now. Thomas is amazing in both is individual and professional capacity. The man is candid, humble, professional and understanding. Thomas will go out of his way to make his customer happy without any sales pressure. He always follows up and will always remember you. Paragon Acura hires top people, Thomas Ng is a leading example. Thank you, Thomas. -DG
Jasmine the service advisor is great! Definitely go see her on your next visit. The best rep in the building..