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Just upgraded my tlx to an mdx and was very happy with the service from Thomas ng. I will definitely refer friends to him yes
Alexander Matallana was an amazing person to work with he answered all my questions and made sure I was satisfied from the moment I walked into paragon Acura in Queens until I closed the deal on my new 2019 TLX. I would recommend my friends and family to this location and to work with Alexander.
Professional and friendly service
Is a good place to eat and spent time with family.
I got my RDX last year, after still having about a year left on my old lease. They gladly took my old car and within 2 hours or less had me in my new car. I forgot who was my dealer but the whole staff was very professional and courteous. I was pleasantly surprised how fast they did everything and that included initial negotiations on price. The dealer kept saying he is trying to help me and indeed I could see it was true. This is rare in the car industry but I will always go back to this dealership because of how friendly and fast the experience was. I would recommend this dealership to anyone and everyone so dont waste your time going anywhere else!
I came to Paragon Acura desperate to resolve a situation with my instrumental panel. I was approached by Robert and Robert nicely got out of his way to resolve my issue and Adrian came by to look at my car and managed to resolve my issue I want to thank Robert and adrian for their help and I'm glad I came to this service center for help. I know I'll come back for more service. THANK YOU GUYS!
Paragon Acura is amazing. The service is efficient and everyone here is great! I love my new 2019 Acura RDX. I have been with them for 3 years and I will continue to do business with them
shopping for a new car i was deciding between the Lexus es350 and Acura TLX. i was very impressed with the standard features of the 2019 TLX, test drove it at Paragon and decided to get the car on the spot grear service and got a good trade in for my old Honda Accord.
Alexander went above and beyond to cater to my concerns. He was extremely helpful in getting me a deal that worked for both parties. I can now drive off the lot with a car that I love!!
I got a used VW Passat from Paragon Acura. I was referred to Thomas by my friend that purchased an Acura from him. Thomas is professional, knowledagble, and made our transaction really smooth. I would definitely go back to him or send my friends to him for any car needs.
Carlos Rodriguez at Paragon Acura provided me with excellent service. He was very attentive to my needs and helped me acquire a vehicle that fit my budget. Thank you for your service.
You get the friendly Atmosphere when you walk in ...they pretty straight forward and try and fight for the best prices they can get for you to your satisfaction My sales agent Carlos didn’t give up to get that car lease payment down to make it afffordable I absolutely love the car my first Acura fresh of the lot
Thomas Ng was great. He was professional and knowledgeable; a real pro. We leased an RDX and we are thrilled. In three years time we’ll be back.
My service rep, Mark Caceres was excellent. He provided me updates, provided options and was very accommodating. The service department kept me posted on the progress of the repairs and they very courteous.
El servicio de Mark fue excelente. Gracias
Robert in service was a great help. My a/c wasnt working and he helped get my car fixed fast and easy. Thank you
Service advisor Mark was terrific. Thank you for all your help. Easy transaction
It was a great experience and I got the car I wanted/needed with everyone’s help. I got out of there within the same day. And Alexander was a great help and he did a lot of favors for me.
Alex and Robert are the best. They always take great care of me. I always go there for service.
I came in to initially finance a used car. My sales associate, Cassandra Martinez is so warm and welcoming. Cassandra took the time and explained everything to me. Cassandra explained the difference between leasing and financing. I ended up leasing a newer model of the TLX and I LOVE MY CAR. Along with her team; Justin Hili made it even more worth the drive. I came in a second time to finally close the deal and they worked with my and my families needs. Cassandra was well knowledgeable between the differences of models that catered to the safety of my family. Another thing I liked is that they remember you name and call you to make sure everything is to your liking. The customer service here is exceptional and no worries or pressure from anyone. That's what made me bring my brother to this place and he too will be driving out of her with his own piece of luxury. I will recommend this place to anyone because you too will definitely be satisfied and gladly taken care of.