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Great customer service! I was not rushed or pressured with my purchase. Everything was explained to me and I was given various options to choose from. I would definitely come back and recommend this car dealership to others.
I have been a customer of Paragon Acura for a long time and they never let me down. Great service and staff and great cars!
Met with Mr. Reza Barak and manager Mr. Abdul. They were very courteous, thoughtful and professional. Made the whole process of purchasing my Acura a lot easier. They took time to answer every question and concern I had regarding my purchase. I would definitely recommend and return for my future business. The most excellent service!
Peter is dedicated, knowledgeable and patient. He made sure all my questions were answered to ensure I made the right purchase for me. Thank you!!
Alex Matallana is great! He made the enitre process easy and smooth. He brought the car to my office for a test drive, delivered the car to my garage in the city, and took my old car with him to return to the manufacturer. If you are in the market for a new car I highly recommend Alex.
The salesperson, Thomas, we worked with was very knowledgeable and efficient. I've worked with several dealers in the past and the process was always painstakingly long, both with negotiations and paperwork. Thomas was straightforward and provided me with all the information I needed. He was also very efficient and fulfilled all of my expectations. I'm a very satisfied customer.
Truly grateful with the service Kelvin Miller provided, Paragon Acura is absolutely a dealer with great quality. I hope you guys can continue having much success in your business! God Bless you all.
there was a miscommunication at the beginning of my GPS update but he was able to refund me a $150.00. But i have to call him, text him before they mail me a refund.
I've taken my 2014 TL here a handful of times for regular maintenance services. The staff have always been nice, and our service advisor Mark has always been cool about my husband hassling/questioning him about almost every maintenance schedule recommendation 😉 the free wash is an added bonus!
Thomas is great. Pleasure to work with. He explains everything. And makes the process very convenient and efficient. would highly recommend that others work with him.
Working with Thomas was great., he was very patient and he answered all my questions He simplified the process of purchasing the new car. I will definitely recommend him for future customers
I like to keep my life simple in everything I do. Thomas NG does exactly that when making my 2nd lease with Paragon Acura. It was in and out less than 60min. Coming back for my 3rd lease see you soon Thomas.
No haggling and efficient dealing. This is the third car that I bought from Thomas and the experience has been consistently great. I go to Paragon (Thomas) despite having other Acura dealerships closer to my home.
I will recommend this Deler to my friends and family. I love the service they provide for me wild I was there,thanks to my salesman Thomas .
Alex Munoz is the best service manager. He was really helpful and patient with me. He adjusted me in the schedule, even though I was late. His personality was really welcoming. Manny is one of the best salesman. He was also very patient. I have got this car for 6 months now, but he still helps me whenever I need any help with the car.
Peter always goes above and beyond to assist with any issues or needs I have with my vehicle. No matter what, he always makes sure everything is 100% to my liking and I am grateful to be continuously working with him for the past 11 years.
Fastest sales experience I've ever had. Carlos is great sales rep and sticks to his word.
Thomas is trust worthy, helpful, and works with you honestly to achieve the right deal to work for both sides. I would highly recommend reaching out to Thomas Ng if you plan to purchase from Paragon Acura. I have been working with Paragon for years and he is the ONLY sales person that has earned my repeat business.
Very professional and friendly helped me get my car right thank you