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Alex was great and gave me a great deal I couldn't refuse. Will definitely be back and recommend to everyone I know. 10/10
Our experience at Paragon was very pleasant. It was our 2nd car lease with this dealership. The sales team is professional, pleasant and most importantly delivered what promised! Strongly recommending to those looking to buy or lease a new vehicle!
Thomas is a very nice guy, his service is very professional. I would recommend him to my family and friends if they want an Acura.
Dec 3rd. I’m updating this review because today I purchased my second vehicle from Wilson & Shun! They are the best team! I recommend both of them to everybody for their excellent service! Totally comfortable to buying a car from this dealership. The staff are very helpful. Answered every detailed questions and very patience. This is the best buying experience ever. Thank you to Wilson, Sydney and Shun. Keep up the good work.
Thomas Ng helped us lease a new Acura RDX ASPEC model. He was professional and candid in his approach. I would highly recommend utilizing his services. -Joe and Ana
Thomas NG is the most profesional sales man we have meet very nice and kind he makes it verything easy so you don???t have to do much he is very knowledgeable, I will recommend Thomas NG
I was impressed with Thomas's efficiency and diligence. I didn't expect to get out of the dealership in the new car in two hours or so. Amazing! Thomas went over the lease agreement with me and contacted Geico insurance for me. Overall, Thomas was professional and truly demonstrated an asset to Paragon Acura.
Peter, the sales manager, and his staff, their attentiveness to to my questions and requests. When I originally had delays in contacting someone through their phone unit, I personally reached out Peter. He immediately called me, and put me in touch with a salesman that can get the job done. Hassan my salesman was diligent in making sure all my needs were met, and helped get through the process in a short amount of time. They were very accommodating. Shun, the wonderful lady that took the time and walked me through everything about the car was fabulous. She explained everything at a perfect pace. In one case she wasn't certain of an answer, she went back and researched it, and gave me the answers. Additionally, the price I received was the #1 reasons I looked at Paragon, especially since, I came from so far away.
Everyone was friendly
Jamal vargas was our Senior Sales Consultant and he was fantastic! From the minute we walked in to the minute we walked out with our freshly new car! Not once did we feel pressured, he was very patient , understanding and professional! I recommend everyone go to Jamal. He gives the best deals ! Thank you again Mr Vargas!
Antony Toro is a very good sales representative. He gave a good description is the car and showed how the features work or setup. Process to buy a car is good.
I had a great experience this thanksgiving weekend. I returned my previous lease and got the 2019 mdx. I worked with Jamal and everything we had discussed over the phone and all the paperwork ready when entering the showroom and out within 45 mins. I got the best pricing and made my thanksgiving memorable.
One of the best things I did in life was coming to Paragon Acura to service my car. I drive for a living and it is really important for me to have a safe car on the road. Paragon Acura service makes sure to handle your car like it’s their own. Big thank you to Matt Alper and Mark Caceres for going above and beyond for me. I really do appreciate the advice, the service, the help, and the hospitality. They make the whole process relaxed and easy. I could not have asked for a better experience. Thank you, will definitely recommend!!
I was skeptical at first but Francisco made my car purchase a great experience. He was very friendly and knowledgeable. I didn???t by the most expensive car but Francisco made me feel like a valued customer. Thank you Francisco!!
This is the second car I lease from Paragon Acura and both times has been an amazing experience. An experience with serious negotiation and laughter at the same time. Alex Matellana and his Manager were very patient with the negotiation. I originally knew Alex since his start with Paragon Acura and I knew he was going to be a great sales person that I decided to choose him as my sales person for my first car. He has a personality that makes you want to keep talking with him not just about the cars but also about how life is going.
This is the second car I lease from Paragon Acura and both times it has been an amazing experience. An experience with serious negotiation and laughter at the same time. Alex Matellana and his Manager were very patient with the negotiation. I originally knew Alex since his start with Paragon Acura and I knew he was going to be a great sales person that I decided to choose him as my sales person for my first car. He has personality that makes you want to keep talking with him not just about the cars but also about how life is going.
The process was very smooth. Our salesperson Thomas Ng was very knowledgeable and patient. He went over all my questions and made sure we covered everything.
Very professional! Their customer service is one of the reasons why I purchased my new family car.
I have visited two other Acura dealers before Paragon Acura and Manny C. definitely made my visit comfortable from beginning to end. Manny was patient and listened to what mattered most in what I was looking for in a car. Initially I went for an ILX but left with a nicer model. He worked diligently throughout the entire process. Thank you, Manny.